Log a Return

At Naqo, we want to ensure that you’re satisfied with your purchase. If, for any reason, you need to return a product, please follow the steps below to initiate your return.

Before proceeding, kindly review our Refund Policy to understand the terms and conditions that apply to returns.

How to Log a Return:

  1. Read Our Refund Policy
    Please ensure you’ve carefully read our Refund Policy to confirm that your return meets the necessary criteria.

  2. Submit Your Return Request
    Use the form below to log your return request. Please provide the necessary details, including your (1) order number, (2) product(s) for return, and the (3) reason for returning.

Contact form

We aim to respond to all inquiries within 24-48 hours during business days. Rest assured, your query is important to us, and we’ll get back to you as quickly as possible.